It is our privilege to stand behind our 45-day money-back guarantee on our matcha tea products and accessories.
Cancellation fee charged with 10% and cancellation only before 24 hours of placing order If for any reason you are dissatisfied with our products, we will fully refund the eligible amount of your purchase.
We ask that you send the unused portion of the product to us, and we will immediately process the appropriate refund once items arrive back in our warehouse.
At My Matcha, our priority is to make our customers feel great and in return, spread our matcha mission. We will do everything we can to help ensure that you are 100% satisfied.
That said, if you have any questions, please contact us at firstname.lastname@example.org
Conditions of Return: Items can not be returned if they are opened. It must also be in the original packaging and include a receipt or proof of purchase.
Sale items and items purchased with or discount offers are not eligible for return; only regular priced items may be refunded.
Shipping of Return To return your product, mail it to A-49/1, Mayapuri Industrial Area, Phase 1, New Delhi-110064 India